BREXIT - EU Customers please read
I am re-instating EU Shipping from Friday 12th February - but due to Brexit and the new VAT laws, if you're in the EU and place an order with Stranded, you may liable to pay import taxes and fees when your parcel reaches your country. I am currently unable to do anything about this, so please be aware when placing your order.
A note for anyone who currently has an outstanding order - particularly my US customers. Under normal circumstances, it usually takes around two and a half weeks for a parcel to get from a U.K. address to a US address. However, these are not normal circumstances and the pandemic seems to be creating a substantial delay in transatlantic post and orders are taking around 4-6 weeks to arrive.
I know that a number of people who ordered from the second round of Wash Your Hands / Don’t Touch Your Face preorders are still waiting for their orders to arrive. I’m hopeful that these parcels are just delayed - I feel it’s very unlikely that this volume of orders will have gone astray.
I know this is really frustrating, and I’m sorry for any inconvenience this is causing.