Frequently Asked Questions


Why can't I see any yarn in your shop?
If you can't see any yarn displayed on the homepage or under the 'Shop' tab - that's because the shop is currently sold out. 

When is your next update? 
The time and date of my next shop update is displayed on the homepage - in a banner at the top of the screen! Updates are usually on Fridays - either at 10am or 7pm - Greenwich Mean Time (GMT) unless otherwise stated for daylight savings. 

Do you accept custom orders?
Unfortunately I'm currently unable to take orders for custom colourways. 

Will you reserve skeins of <insert colourway here> for me? 
To make it fair for everyone I'm no longer going to reserve skeins - they will be available on a first come first served basis. I dye as much yarn as I can every week and I do my best to dye large quantities of my popular colourways.

Do you do wholesale orders?
I don't offer wholesale at the moment. 

What's an International Friendly update, and do you have to be international to shop it? 
I try to have an 'International Friendly' update once a month - usually on the last Friday of the month - as my normal shop update time doesn't work for all timezones. Everyone can shop one of these updates - you don't have to be international!

What is a Paintbox colourway and can you repeat them?
A Paintbox colourway is a one of a kind (OOAK) skein or dyelot - often resulting from experimentation or happy accidents. I don't take notes while working on these and they are non-repeatable.

Which of your yarn bases are best for sock knitting?
I recommend my Oasis or Paradise bases for sock knitting as they're plied yarns, blended with nylon.

What is a Sock Blank?
A Sock Blank - I call my sock blank base Plateau - is pre-knit fabric that is dyed up, and designed to be knit as is - unravelling it as you go. The sock blanks I dye are single stranded and will produce fraternal (ie. non matching) socks.